IVR Solutions

Impress your callers and improve brand name reputation

Interactive voice response (IVR) is a technology that allows a computer to interact with humans through the use of voice and DTMF tones input via a keypad.

IVR Usage

IVR systems are used to service high call volumes at lower cost. The use of IVR allows callers' queries to be resolved without a live agent. If callers do not find the information they need, the calls may be transferred to a live agent. IVR can be used to provide a more sophisticated voice mail experience to the caller.

How does the IVR work?

IVR allows callers to enter prompts so they're immediately directed to the right department. IVR systems are an example of computer-telephone integration (CTI). The most common way for a phone to communicate with a computer is through the tones generated by each key on the telephone keypad.

Get IVR

We at Blossom, leading IVR solutions provider helps setup your own IVR platform where you can host your own IVR services. We understand your needs and offer customized IVR solutions addressing your requirements and problems. We also custom develop IVR software solutions which will empower your business to reach new horizons and engage your customers.

IVR system brings beauty in your business. Greet your customers with a professionally recorded welcome voice message. Build an image of a large company. Blossom launched a smart IVR platform with a user-friendly platform and advanced features. IVR helps boost your business and create positive aroma among your customers. IVR enables sales, support and marketing team to build their own internal infrastructure in minutes based on customer's basic needs and handling process.