Privacy Policy

1. Introduction

Welcome to Blossom Pulications India ("we", "our", "us"). This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our IT services, website, and SMS messaging services.

2. Information We Collect

a. Personal Information

• Name
• Email address
• Phone number
• Company name and designation
• Billing and payment details

b. Technical & Usage Data

• IP address
• Browser type and device information
• Website usage data and logs

c. SMS Data

• Mobile numbers
• Message content (where applicable)
• Delivery status, timestamps, and sender IDs

3. How We Use Your Information

• To provide and maintain IT and SMS services
• To send OTPs, alerts, notifications, and transactional messages
• To respond to inquiries and provide customer support
• To improve service performance and security
• To comply with legal and regulatory requirements

4. Legal Basis for Processing

We process personal data based on user consent, contractual necessity, legal obligations, and legitimate business interests.

5. Sharing of Information

We may share your information with:

• Telecom operators and SMS gateway partners
• Third-party service providers (hosting, analytics, support)
• Government or legal authorities when required by law
• Business partners during mergers or acquisitions

6. Opt-In and Opt-Out (SMS Services)

Users must provide consent before receiving SMS communications. You may opt out of promotional messages at any time by replying STOP or using other provided opt-out methods.

7. Data Security

We use reasonable administrative, technical, and physical security measures such as encryption, access controls, and monitoring to protect your data.

8. Data Retention

We retain personal and message data only for as long as necessary to fulfill the purposes described in this policy or as required by law.

9. International Data Transfers

Your data may be transferred and processed outside your country. We ensure appropriate safeguards are in place to protect your information.

10. Your Rights

Depending on applicable laws, you may have the right to access, correct, delete, or restrict the processing of your personal data.

11. Children’s Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal data from children.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

13. Contact Us

If you have questions about this Privacy Policy, contact us at:
Email: [email protected]